Shipping policy

Shipping Policy
We deliver SIDEWIND across Egypt. Below is everything you need to know about how and when your order arrives.
Processing & Delivery Time
Orders are processed and delivered within 3 to 5 business days of confirmation. You'll receive a confirmation on WhatsApp once your order is placed, and our team will keep you updated through to delivery.
Delivery times may be slightly longer during sale periods, public holidays, or for remote areas.
Shipping Cost
A flat delivery fee of approximately 100 EGP applies to orders within Egypt. The exact amount is shown at checkout and is collected on delivery.
Payment
All orders are Cash on Delivery (COD) — you pay for your order, including the delivery fee, in cash when it arrives.
Order Confirmation
To make sure every order reaches you correctly, our team confirms each order via WhatsApp before dispatch. Please make sure the phone number on your order is correct and reachable so we can confirm and deliver without delay.
Delivery Coverage
We ship to all governorates across Egypt.
Store Pickup
You're also welcome to collect your order from any SIDEWIND store — Mokatam, Mohandeseen, or Alexandria. Let us know on WhatsApp if you'd prefer to pick up in store.
Contact
For any questions about your shipment or delivery:
WhatsApp: +20 111 005 3002 Stores: Mokatam · Mohandeseen · Alexandria Online: sidewindcollection.com